CONDUENTAbout the company
Gdańska 47/49, Polesie, Łódź
Łódź, Łódź
valid for a month
to 07 September 2024
contract of employment
full-time
specialist (Mid / Regular)
home office work
Your responsibilities
- Providing timely and professional response on AP Service Desk queries (calls / tickets)
- Reviewing, validating, and executing Vendor Master data requests on daily basis
- Supporting buyers / suppliers in submitted requests and performing calls to validate their data
- Performing timely follow up’s on requests if needed
- Analyzing and resolving escalations and non-quality from customers and vendors
- Processing and supporting AP teams to process invoices
- Investigating to resolve the problem and communicate the solution
- Meeting all SLAs and the service quality targets set by the supervisor
- Collaborating on department activities to ensure deliverables are completed within the set deadlines
- Sharing experience and knowledge with other team members to increase the quality of performance
Our requirements
- Upper-intermediate level of French and English language.
- Good verbal and written communication skills, including report building.
- Good organizational and analytical skills.
- Problem solving and decision-making skills.
- Highly motivated, proactive and flexible.
- Can work to deadlines with efficiency and accuracy.
- Good knowledge of MS Office (Excel)
- Teamwork skills
What we offer
- Competitive salary and bonus program
- Employment contract
- Remote work/hybrid model
- Full time Monday to Friday (without night shifts)
- Good opportunities to develop professional career
- Work in dynamic international environment
- Daily contact with foreign clients
- Access to comprehensive learning, training and development via our extensive Global learning platform. Opportunity to apply for external professional training and courses that can be co-financed by Conduent.
- Newly refurbished attractive open plan office space in Lodz
- Global Company, international diverse and inclusive environment
- And our attractive extra's for all our Associates:
- Private medical care, Life insurance, Cafeteria plan, Sport card/Gym membership, Occasional cinema vouchers, Co-financing of corrective glasses up to 600 PLN
Benefits
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
sharing the costs of tickets to the movies, theater
employee referral program
And did you know this about Conduent?
- This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent. Our employees choose to build their careers at Conduent:
- o More than 25% of our associates have been with us for 5 years or more.
- o Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
- Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.
- Join Conduent! We’ll welcome you into our team. Apply now!
CONDUENT
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- Who we are:
- Together, we make a difference in the lives of millions every day.
- When you join Conduent, you are engaged in creating the future – both our company’s and your own. From being a part of transformative and game-changing projects to finding new and better ways of getting work done. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
- Every day we work to build a culture where individuality is both noticed and valued – a culture where every employee can bring their authentic self to work. Whether you work remotely or in an office in any part of the world our sense of community is nurtured by constant interaction, collaboration, and connection.
- Our people are united in their passion to make a positive difference – within their teams, communities, and society at large. This passion pushes us every day to work hard, innovate, think creatively, and solve problems.
- About the company:
- A Business Process Services Pioneer
- As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions.
- We help businesses and governments drive process efficiencies, costs savings and long-term revenue growth. Our understanding of our clients’ operations enables us to provide essential services to millions of people every day.
- Whether it’s helping to reduce ER visits by 25%, driving 99% customer satisfaction, delivering $150B in child support payments or reducing traffic congestion by 15%, Conduent’s services and solutions positively impact the lives of millions of people every day.
- Our Mission:
- At Conduent we provide essential services and solutions that deliver exceptional outcomes. Through our diverse and dedicated associates, Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. It’s why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most.
- Culture:
- Life at Conduent is as diverse and exciting as the industries, clients, and partners we work with each day. We’re constantly evolving the way we work to create value for our clients, and we love the work we do.
- As a company, we are committed to delivering an open and inclusive work environment by:
- • Sourcing top diverse talent
- • Developing our employees
- • Working with certified diverse suppliers
- • Supporting and creating opportunity in the communities that we serve
- • Building a culture of high-performance and growth
- Diversity and Inclusion
- At Conduent, we believe in creating a strong and effective workforce and rely on the diverse backgrounds, experiences and expertise of our employees and clients to ensure that Conduent continues to get better, faster and stronger. Each employee has an inherent responsibility to ensure our business treats all people – colleagues, clients, and their customers – with dignity and respect.
- Each of our business groups are made up of multicultural teams, where colleagues bring diverse perspectives to problem solving. This drives creativity, innovation, and improved decision-making, which are key competitive principles in a global marketplace.
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