You want to buy something online, you found what you are looking for at Gearbest, you have checked and they ship to your country but still you are not sure if you should hand over your money to them and therefore you are looking for a review about Gearbest? Well in this review, you are going to learn everything you need to know about GearBest and whether or not to shop with them.
GearBest Overview
Gearbest is an online shopping site founded in 2013. They have their headquarter in Hong Kong but they also have warehouses in key locations around the world, including in China, Hong Kong, USA, United Kingdom and Australia.
They started out as a gear store selling only gears and consumer electronics but they have expanded to their catalog to include categories like fashion, health and beauty, toys and games etc and they are ever expanding.
Gearbest ships to all country world wide except to South Sudan and Palestine making them one of the truest global online store out there. According to their website, they strive to provide customers with high quality products at the best possible prices.
Some quick stats about Gearbest.com
Gearbest primary website which is Gearbest.com receives over a hundred million visitors monthly and they boast of over 9.4 million customers world wide. According to Alexa traffic ranking, they are the 385th most visited website in the world as at the time of writing this. Their online store houses over 110,000 products in different product categories.
Why shop with Gearbest
1. Extensive product selection
Gearbest specializes in consumer electronics, gadgets and fashion and their online catalog constantly expanding. With their partnership with some of the leading Chinese manufactures, Gearbest is arguable the top online store in the world with the most extensive product selection in the gear category.
2. Worldwide shipping
As we already mentioned before, Gearbest ships to all countries out there except to South Sudan and Palestine. They provide a wide range of affordable shipping options, with free shipping being made available for some countries and they deliver right to your doorsteps.
They provide 4 different shipping methods for customer convenience and the include unregistered, registered, priority line and expedited shipping. Some of their shipping partners include DHL, EMS, and FEDEX.
3. Customer protection
You can shop on Gearbest with confidence knowing fully well that your are protected. They offer comprehensive warranties which include a 45-day no-questions-asked money back guarantee. On top of that, most items on Gearbest are covered by their one year repair and replacement policy.
4. Multiple payment options
Gearbest offers a wide range of payment options for your convenience. They offer global payment options which include Visa, MasterCard, American Express, Discover, Wire transfer, and Western union. They also offer local payment options for some countries and you can also choose to pay in your local currency.
5. Exceptional customer service
Gearbest is always available to you whenever you need assistance and they put their customers first in everything. You can reach them via support ticket and they will get back to you within a short time, your can chat with them live via their Live Chat on their website or via Facebook messenger and you can also reach them via phone call any time you want because they are available 24/7.
Gearbest Disadvantage
One disadvantage with Gearbest is that sometimes, items can take a long time (up to 3 weeks) to get to your doorsteps for their standard and free shipping options. This depends on where your order is being shipped to and the warehouse location it is being shipped from though. However, you can opt-in for their expedited shipping if you have the budget and want your item delivered as soon as possible.
Estimated Gearbest delivery time for different countries
In the table below, you will find the estimated delivery time for your country. The ETA (estimated time of arrival) for different countries depends on the warehouse the item is being shipped from.
How to shop on Gearbest
Shopping on Gearbest is very much like shopping on any other online shopping site. If you are a regular online shopper, this shouldn’t be much of a big deal to you. Below is a step-by-step guide on how to shop at Gearbest.
1. Step one is to visit Gearbest website to sign up if you don’t have an account already or sign in if you already have an account.
Pro tip: You can use Gearbest coupons to buy at even cheaper price. You can learn all about Gearbest coupons and how to use it here.
2. Browse their extensive product catalogue to shop for the items you need and add them to you shopping cart.
Here are some quick tips to finding the items you need:
- Choose from over 110,000 awesome products at rock bottom prices
- Use the search bar at the top of every page to find the items you need very quickly if you know their names.
- Shop by categories.
- You can also sort items by hot, new, price up or price down.
- When you find a cool product, simply Add it to Cart or Add it to your Favorites to save it for later.
3. Once you have added all the items you need to your cart, it is time to proceed to checkout and make payment. Select one of their many payment option to make you payment. You can also apply your coupon at checkout to reduce the total price of items in your cart if you have one.
4. After you have completed your payment, your order will be confirmed and shipped to your doorstep.
That as simple as it can be, isn’t it?
What Gearbest customers are saying about Gearbest
Gearbest is the place where you can find best product with competitive rates from any other website. My first choice is always a Gearbest. I have ordered security camera which is really best price quoted on this site apart from other websites like AliExpress and Banggood. Product delivered in 20 days to India which is really a fast shipping at just nominal shipping cost. The customer care is very easily accessible from website and phone application. Appreciate the service given by gearbest. Happy with the product. – Suresh Sharma from India
Honestly I use gearbest for everything, especially as I work unsocial hours so I’m unable to go shopping. I have never had any issues. I mean after 1 year, sure, I’ve had a few hiccups but when I do I just call the team and they fix my issues straight away, I couldn’t be happier! Shopping in the last year has been amazingly easy! This is one marketplace that I feel safe to shop from. – Randy Kopp from USA
I love shopping on gearbest. Tons of items in flash sale and you can find lot of interesting coupons with large discounts. I am advising very much to try out shopping here. All my orders come relative Quick and without any defect. You can collect points for item reviews photos and videos and use those points to buy more items for cheaper then you expected. Give it a try!! – Tiago Martins from Brazil
You read more user reviews of Gearbest here.
Now that you have known all you need to know about Geabest and shopping at Gearbest, be sure to share your experience with them on the comment below when you shop at their online store.
GearBest
Pros
- Wide range of consumer electronics and gadgets to choose from
- Best price on most items
- Ships worldwide
- Multiple Shipping options
- Multiple payment options
Cons
- Shipping can take a bit too long for some countries
- Items shipped for free are hard to track
Product Range
8.5
Customer Service
8
Shopping Experience
5
Delivery
6.5
Product Pricing
9
My experience with GearBest is a mixed one. First time of purchase, I got my order in the stipulated time but second time, my order take way too long.
Thank you for dropping your review Kairo.
Product Range
9.5
Customer Service
9
Shopping Experience
10
Delivery
9.1
Product Pricing
9.5
GearBest is a good shopping site. I buy a lot on Gearbest and has been using them for a long time now without any problem. IMO they are the best international shopping site out there. I particularly shop for electronics and gadgets on their website because they seems to offer them at the best prices. Another online store that comes close to them in terms of offering best price is Aliexpress but I’m not a fan of Aliexpress.
Product Range
10
Customer Service
10
Shopping Experience
10
Delivery
10
Product Pricing
10
Great shopping site. I always got my item on time as stated. I have been buy with them and will continue to buy.
Product Range
7
Customer Service
0
Shopping Experience
5
Delivery
1
Product Pricing
5
Gearbest has one of the worst customer support service that I have ever seen. They won’t address the issue and will be running around it, especially when you are trying to get a refund. I have been waiting for my refund since June.
Sorry you are having a bad experience with their customer support. You need to be patient with them. You know issues regarding refunds may require some investigations.
Product Range
9
Customer Service
9
Shopping Experience
9.6
Delivery
9.6
Product Pricing
9.5
Oi a todos esta é a minha recente experiência de compra com gearbest, eu acho que esta revisão tão útil para aqueles que r novo para gearbest.com n hesitando em comprar coisas bcoz de medo de obter material de qualidade menos na entrega, eu pedi um headset VR no valor de $18 quase que eu tenho por $14,25 com adicional de seguro de transporte n outro eu tenho entrega dentro de uma semana n produto também bom Estou tendo tempo livre muito divertido com ele jogando n assistindo vídeos n outras coisas VR. Seus representantes de atendimento ao cliente também são tão bons que dão resposta em 24 horas. Se o seu novo neste site não hesite em comprar n ir para ele.
Product Range
10
Customer Service
10
Shopping Experience
10
Delivery
10
Product Pricing
10
The best in my opinion. Best price, best shipping options, best quality product. They are truely “GearBest”.
Product Range
9.2
Customer Service
8.5
Shopping Experience
10
Delivery
10
Product Pricing
9
My experience with them is amazing. Got what I ordered in time and the product was as described.